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Consultation launched on new National Care Standards in Scotland

Author: Tom Moran
04 November 2015

A consultation on Scotland’s new National Care Standards, which will apply to health and social care providers across the country, has begun.

The National Care Standards are intended to help people understand what they have a right to expect when they access health and social care services.

They will also help service providers understand and meet the quality and standards of care which they should provide.

The Care Inspectorate and Healthcare Improvement Scotland have called on all people with an interest in health or social care to take part in the consultation.

Paul Edie, chair of the Care Inspectorate, said: "Everyone in Scotland has a right to high quality services which provide high quality, safe and compassionate care. We will all access a health or social care service at some point in our lives and it’s important that the new National Care Standards better reflect the needs and rights of people in Scotland.

"That’s why we’re consulting the experts, and that includes both the people who use services and their loved ones, and those who provide and work in health and social care, to ensure that the new National Care Standards will be as effective and accessible as they can be, with human rights and wellbeing sitting at their core."

The consultation will focus on the seven overarching draft principles – described by Edie as: "everyone has the right to be respected, to compassion, to be included, to be treated fairly, to responsive services, to be safe and a right to personal wellbeing."

Views are being sought both from health and social care professionals and those who use the services in Scotland. In an attempt to engage the public, the consultation will include a major social media campaign, a new short film (see above) and a programme of speaking events.

Denise Coia, chair of Healthcare Improvement Scotland, added: "The public's views matter. We're hoping that people will help us to develop the future of health and social care in Scotland by providing their views on the principles that will guide the development of the National Care Standards.

"We all want to see services which provide high quality, safe and compassionate care for all, and we look forward to engaging with the public to shape and achieve this."

The consultation period is open until 10 December 2015, with the draft principles to be finalised and released by April next year. Edie said that he expected the new standards to be fully rolled out from 2017.

Visit the National Care Standards website to take part in the consultation.

See more articles in Community engagement

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