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Dementia service co-run by hospice wins national award

02 March 2018
  • L-R: left: Chris Handy, Accord Chief Executive, dementia support workers Pat Roberts and Emily Pardoe-Billings, Elisabeth Buggins, Accord Chair

A service co-run by St Giles Hospice in Walsall to support people with dementia has won an award for its groundbreaking work.

The Care Improvement and End of Life Service has received the best innovation title at the Accord Great People Awards, an annual event hosted by Accord.

The service supports people in care homes and helps them prepare for the end of their lives. It is run by community-based dementia support workers Emily Pardoe-Billings from St Giles Hospice  and Pat Roberts from Pathways 4 Life, a partnership between Accord and Age UK Walsall funded by the Walsall Clinical Commissioning Group.

Working with around 30 care homes in Walsall, their work involves helping to create safe and relaxing spaces and providing meaningful person-centred activities, some  suitable for people even at the very end stages of their lives. It also includes helping staff understand the needs of people with dementia more fully, and help them feel more confident to support them effectively.

The service was set up as a pilot in 2015 but has been so successful in helping patients, families and staff and reducing the number of unnecessary hospital admissions that it was made permanent in 2017, and last year it was one of four finalists in the National Dementia Care Awards.

Commenting on the award, Emily said:

“We are absolutely delighted to receive the award – our work can be extremely challenging at times but it is great to know people recognise it is something valuable and that it makes a difference to the quality of people’s lives.”

“Everything we do is a partnership – between St Giles Walsall and Pathways 4 Life and between the service and everyone working in Walsall’s care homes. Our success is down to the wonderful co-operation of everybody involved.”

Helen Reeves, Operational Lead for St Giles Walsall said:

“Collaboration really is the key to the success of this service as Accord, Age UK and St Giles have been able to bring all of their experience and expertise together to understand the needs of patients with dementia and work out how patients can be helped most effectively.”

For more information visit St Giles Hospice

See more articles in People and places

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