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Earl Mountbatten Hospice launches centre to coordinate patient care

22 February 2018

Earl Mountbatten Hospice on the Isle of Wight has launched a new centre to coordinate services for patients all over the island.

The Mountbatten Coordination Centre will support people living with any condition that may limit their life expectancy to the next five years or less, and elderly people living with increasing frailty.

The Centre is based at the hospice’s Newport site, but will reach out to all parts of the island, working in partnership with other services patients may be receiving support from such as GPs, district nurses, other specialist nurses and social workers.

When someone is referred, the centre will provide the following, depending on their needs:

  • Initial and ongoing assessment by an expert Mountbatten professional
  • A full plan that is individualised, where they will work with the person and those close to them to express and record their wishes for the future
  • A telephone advice and support line available 24 hours a day, seven days a week. This is available to both the person referred and to those who are caring for them
  • Access to the Mountbatten Volunteer Service, which may be able to provide a volunteer to visit and support at home
  • Access to activities at the day centre
  • A rapid response home visiting service for those who require urgent care and support

With patients' permission, their information will be added to the Share My CareRegister. This is an electronic record of their decisions about the type of care they would like to receive as their condition changes or progresses, and preferences for where they wish to be cared for. This can only be accessed with permission by the professionals involved in the person’s care. 

For more information visit Earl Mountbatten Hospice

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