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New guide supports commissioners to coordinate good end of life care

Author: Alec Williams, Policy and Advocacy Officer at Hospice UK
28 July 2017

Keech Hospice in Luton has been highlighted as a good practice example in a new guide that supports commissioners in designing optimal care coordination systems in their local areas.

In June 2017 the National Council for Palliative Care (NCPC) which merged with Hospice UK earlier this month, released ‘Best Practice in care coordination for palliative and end of life care services: information for commissioners’, highlighting how Keech Hospice’s care coordination team organised end of life care around an individual: arranging for Palliative Care Support Workers to give personal care twice a day, linking the wife and family to local support networks, and organising an assessment for equipment to help with the individual’s mobility needs.

Coordinating care around the individual is essential to good end of life care. It ensures people receive the right care, at the right time and in the right place. It means that people feel listened to, that they have greater choice and control over their own care, and that there are fewer unwanted hospital admissions.

Following on from a review carried out by NHS England, NCPC reviewed 66 palliative and end of life care coordination systems with the aim of identifying good practice.

Each system was rated on whether it met the five building blocks within the fourth ambition in the Ambitions framework for care to be effectively coordinated, and to what extent it had been evaluated. The systems that scored highest all shared a number of core features (all of which are outlined in the publication).

Building on the good practice examples, the resource provides a step-by-step practical approach to support commissioners to plan, design, commission and evaluate optimal end of life care coordination systems for their local areas.

The guide was developed through consultation with a wide range of stakeholders, including commissioners, health care professionals, and people working in the voluntary sector and social care, with the aim of helping  to develop systems to improve  people’s experience, choice and quality of care at the end of life by efficiently coordinated their care.  

To view the document visit  Ambitions Knowledge HUB
See more articles in Research

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