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Canadian Compassionate Companies

Author: Kelly MacLaren
09 May 2018

Supporting caregivers or “carers” is important for the patient, their family, friends, and community - and for Canada in general. Employers have an important role to play in supporting these caregivers. The movement to bring the Canadian Compassionate Company to designation has come to fruition and CHPCA is actively pursuing new organizations to become part of this prestigious group.

According to the 10th Annual Health Care in Canada Survey: A national survey of health care providers, managers, and the public, 23% of Canadians said that they had cared for a family member or close friend with a serious health problem in the last 12 months. As well, adverse effects on the well-being of carers include: using personal savings to survive (41%) and missing one or more month of work (22%).

Companies need to recognize that employees may occasionally require more time off from work than is strictly accommodated by their regular leave policies in order to provide care or support to specified family members who are gravely ill and terminally ill with a significant certainty of death within twenty-six (26) weeks.

The Canadian Hospice Palliative Care Association (CHPCA) is the national voice for hospice palliative care in Canada. Advancing and advocating for quality end-of-life/hospice palliative care in Canada, its work includes public policy, public education and awareness on a variety of issues surrounding hospice palliative care including caregivers, bereavement and resources.

In continuing to show leadership on the issues surrounding hospice palliative care in Canada and in helping to change the face of hospice palliative care in Canada, the CHPCA launched its Champion's Council in the fall of 2010. The Champion’s Council is comprised of industry leaders who have committed to improving the profile of hospice palliative care amongst corporate Canada. The Champions Council have designed a program to recognize those corporations that have formal human resource policies in place to accommodate employees who may need to take time off work to care for a loved one. The policies must demonstrate that an organization has committed to supporting employees in times of great distress by affording them the opportunity to care for a specified family member who is gravely ill and/or terminally ill with a significant certainty of death within twenty-six (26) weeks. 

Why should an organization be interested in becoming a Canadian Compassionate Company? In many different fields there is intense competition for talent and recruiting. A proven compassionate company will have an edge in attracting and retaining talent and instilling a sense of loyalty to the employer. Maintaining and engaging current employees is very important to a company from a financial aspect which makes satisfaction, engagement and loyalty key factors for human resources departments. According to a 2015 Gallup article, companies that increase their number of talented managers and double the rate of engaged employees achieve, on average, 147% higher earnings per share than their competition.

A company interested in becoming a Canadian Compassionate Company sends the relevant portions of their Human Resources policy to CHPCA for review. Qualified companies are then able to proudly display the logo above to show their support for their employees. Join the prestigious companies that have already committed to supporting their employees who need time to be caregivers to a loved one. The following companies have been designated as a Canadian Compassionate Company:

Current “Canadian Compassionate Company” (CCC) members:

GSK - CCC since November 2016
Human Resources Professionals Association (HRPA) - CCC since January 2017
Pfizer Canada - CCC since April 2017
Fidelity Canada - CCC since April 2017
Innovative Medicines Canada - CCC since September 2017
Canadian Diabetes Association - CCC since November 2017
Saint Elizabeth Health Care - CCC since December 2017
West Island Palliative Care Residence (WIPCR) - CCC since January 2018
Waterloo Wellington Local Health Integration Network (WWLHIN) - CCC since March 2018

For more information on how to become a Canadian Compassionate Company, please visit the CHPCA website.

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